Shipping Policy

We strive to get your orders to you as quickly and efficiently as possible. Please read our shipping policy carefully to understand our procedures and expectations.

_Shipping Methods_

We use Canada Post, USPS, FedEx, and UPS to ship our orders.

_Shipping Times_

- Processing time: 2-3 business days (except for customized items, which may take longer) (Holidays)(Higher orders which may push the processing time to 3-7 business days)
- Shipping time:
- Domestic: 3-7 business days
- International: 7-14 business days (may vary depending on location)

_Shipping Rates_

Our shipping rates are calculated based on weight and destination. You can estimate your shipping cost in our checkout process.

_Tracking Information_

Once your order ships, you will receive an email with tracking information.

_Delivery_

We are not responsible for delays in delivery caused by circumstances beyond our control.

_International Shipping_

Please note that international shipments may be subject to customs duties and taxes. These charges are the responsibility of the customer.

_Address Corrections_

Please ensure that your shipping address is correct and complete. We are not responsible for delays or lost packages due to incorrect addresses.

_Contact Us_

If you have any questions or concerns about our shipping policy, please contact us at NoveltyQueens@yahoo.com.

By making a purchase from our store, you acknowledge that you have read and agree to our shipping policy.